Refund Policy
Thank you for using FamContent. Please read this Refund Policy carefully before making a purchase. By making a purchase on FamContent, you acknowledge that you have read, understood, and agree to this policy.
Refund Eligibility
We offer refunds under the following circumstances:
- If you experience technical issues preventing you from accessing or using our service, and our support team is unable to resolve the issue within a reasonable time frame.
- If there is a billing error or unauthorized charges on your account.
Refund Process
To request a refund, please contact our customer support team at support@famcontent.com within [number of days] days of your purchase. Please include your order details and the reason for your refund request.
Upon receiving your request, we will review it and process the refund if it meets the eligibility criteria outlined in this policy. Refunds will be issued to the original payment method used for the purchase.
Non-refundable Items
Some items are non-refundable:
- Services that have been used or accessed
- Customized or personalized services
Contact Us
If you have any questions or concerns about our Refund Policy, please contact us at support@famcontent.com.